Veranda Grand Baie Hotel & Spa
You will be welcomed to the beat of a traditional drum, the maravane, by a local musician in national dress. With a wave of his straw hat he will invite you into Veranda Grand Baie Hotel and Spa.
This Privacy Statement sets out how we comply with European Union data protection requirements. This applies to the entire web site. Any changes to these policies will be notified to you on the web site and will be included in the updated Privacy Statement.
You can also access this Privacy Statement via our homepage and from the bottom of every page by clicking on the appropriate link.
Not Just Travel, its subsidiaries and affiliates are committed to respecting your privacy. We have structured our web site so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Statement.
For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.
Personal Data we may collect
Not Just Travel (agency) Ltd is the Data Controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulation.
When you register for our Services on our Websites, for example signing up for marketing emails or requesting to be contacted by a Travel Consultant, you may provide us with:
When you enquire with a Travel Consultant for a holiday or business travel booking, you may provide us with:
When you place a booking with a Travel Consultant and Not Just Travel (agency) Ltd, either as lead passenger, booker, passenger or non-travelling payee, you may provide us or our Service Provider with:
When you contact us, or we contact you to take part in any promotions, competitions, surveys or questionnaires about our services, we may collect:
We may also use personal data from other sources such as specialist companies that supply information, online media channels, our supplier partners and public registers. For example, this other personal data helps us to:
We may also use personal data from social media sources such as Facebook advertising that supply information, cookie and third-party data. For example, this type of personal social media data helps us to:
When you use our website, we use data tracking software (‘cookies’) which allow us to collect:
How We Use Personal Data
We use personal data to effectively manage and improve the services we offer to you, including:
Sharing Personal Data
We may share the personal data we collect with other companies in the Not Just Travel Group, where it is necessary for the effective servicing of a booking or query.
We may also need to share personal data with other organisations in certain circumstances:
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area “EEA”). It may also be processed by companies operating outside the EEA who work for us or for one of our Service Providers, such as airlines, hoteliers, insurance companies and ground handling agents so they can provide you the arrangements you require.
In order for you to travel overseas, we may be required to disclose certain elements of your personal data to government bodies or other authorities in the UK and in other countries, such as those responsible for immigration, border control, security and anti-terrorism. Even if it is not mandatory for us to provide information to such authorities, we may exercise our discretion to assist them where appropriate.
Protection of Personal Data
The protection and safe-guarding of your personal data is very important to us and we implement various security safeguards to protect your data, including:
However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.
We will send you relevant news and offers about our products and services in a number of ways, including by email and occasionally, personally by phone direct from your elected Travel Consultant, but only if you have previously agreed to receive these marketing communications or have engaged with us in a service provision way.
When you register with us on our Websites or Mobile app, we will ask you if you would like to receive marketing communications.
When you engage with a Travel Consultant, they will also ask you if you would like to receive marketing communications. You can change your marketing choices over the phone with your Travel Consultant or in writing to us at Head Office at any time.
We may also wish to contact you about your views to help us improve our products and services, so we may contact you for market research purposes. You can choose not to take part in our market research.
Purpose of processing your personal data for our marketing activities
Email Marketing – To send information and marketing messages by email – Consent and Legitimate Interest
Postal Marketing – To send occasional marketing communications by post – Legitimate interest
Segmentation, analytics, marketing profiling – To provide targeted and appropriate marketing messages – Legitimate interest
Cookies and Technology
Whilst the focus of the provision of our products and services is via personal communications from our Travel Consultants direct to you, we support this relationship digitally via our Websites and Mobile app.
You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other device.
Under the Data Protection Act 1998 and the General Data Protection Regulation, you have the right to see the personal data we hold about you. This is called a Subject Access Request. If you would like a copy of the personal data we hold about you, or would simply like to ask any questions about how we collect, store and use personal data, please write to:
Not Just Travel
Compliance Officer Unit 42
Basepoint Business Centre
Aviation Business Park
Enterpirse Way Hurn
or via email to firstname.lastname@example.org